Compare hospitals
3 hospitals, measured against each other and the national benchmark.
Selected hospitals
- Type
- Acute Care Hospitals
- Ownership
- Voluntary non-profit - Private
- Beds
- 339
- Emergency services
- Yes
- Type
- Acute Care Hospitals
- Ownership
- Voluntary non-profit - Private
- Beds
- 158
- Emergency services
- Yes
- Type
- Acute Care Hospitals
- Ownership
- Voluntary non-profit - Private
- Beds
- 123
- Emergency services
- Yes
Latest measures
The most recent value CMS reported for each measure. “Best” marks the strongest of the selected hospitals; badges compare each hospital with the national benchmark. Small differences may not be meaningful.
Showing 29 of 29 measures
The small strip places each hospital (colored dot) relative to the national value (gray line). For measures with a better direction, further right is better.
| Measure | Mercy Medical CenterSpringfield, MA | Lowell General HospitalLowell, MA | Anna Jaques HospitalNewburyport, MA | NationalU.S. benchmark |
|---|---|---|---|---|
| Overall | ||||
| Overall star rating2026 release | 2 stars | 2 stars | 3 starsBest of the selected hospitals | No benchmark |
| Patient experience | ||||
| Patient survey star rating2026 release | 3 starsWorse than national | 3 starsWorse than national | 2 starsWorse than national | 3.3 stars |
| Patients' overall rating2026 release | 86/100Best of the selected hospitalsWorse than national | 85/100Worse than national | 83/100Worse than national | 87.9/100 |
| Patients would recommend2026 release | 86/100Best of the selected hospitalsWorse than national | 84/100Worse than national | 81/100Worse than national | 87/100 |
| Outcomes | ||||
| Heart attack death rate2026 release | 11.7%Best of the selected hospitalsBetter than national | 12.4%Worse than national | 12.1%Worse than national | 11.9% |
| Heart failure death rate2026 release | 12.3%Worse than national | 10.5%Better than national | 8.8%Best of the selected hospitalsBetter than national | 11.1% |
| Pneumonia death rate2026 release | 16.2%Worse than national | 16.3%Worse than national | 15.2%Best of the selected hospitalsSame as national | 15.2% |
| COPD death rate2026 release | 8.5%Better than national | 8.8%Worse than national | 7.8%Best of the selected hospitalsBetter than national | 8.6% |
| CABG surgery death rate2026 release | Not reported | Not reported | Not reported | 2.4% |
| Stroke death rate2026 release | 14.4%Worse than national | 11.5%Best of the selected hospitalsBetter than national | 17.3%Worse than national | 11.9% |
| Hospital-wide readmission rate2025 release | 15.7%Worse than national | 16.1%Worse than national | 15.5%Best of the selected hospitalsWorse than national | 15% |
| Safety | ||||
| Serious complications2026 release | 0.93Best of the selected hospitalsBetter than national | 1.20Worse than national | 1.04Worse than national | 1.00 |
| Central line bloodstream infections2026 release | 0.41Best of the selected hospitalsBetter than national | 0.81Better than national | Not reported | 1.00 |
| Catheter-associated urinary tract infections2026 release | 0.41Better than national | 0.69Better than national | 0.00Best of the selected hospitalsBetter than national | 1.00 |
| Surgical site infections (colon)2026 release | 1.17Best of the selected hospitalsWorse than national | 1.40Worse than national | Not reported | 1.00 |
| Surgical site infections (hysterectomy)2026 release | Not reported | Not reported | Not reported | 1.00 |
| MRSA bloodstream infections2026 release | 0.00Best of the selected hospitalsBetter than national | 0.43Better than national | Not reported | 1.00 |
| C. diff infections2026 release | 0.15Best of the selected hospitalsBetter than national | 0.60Better than national | 0.34Better than national | 1.00 |
| Timely care | ||||
| Time in emergency department2026 release | 275 minWorse than national | 267 minWorse than national | 188 minBest of the selected hospitalsWorse than national | 162 min |
| Left ED without being seen2026 release | 8%Best of the selected hospitalsWorse than national | 9%Worse than national | 23%Worse than national | 2% |
| Effective care | ||||
| Appropriate sepsis care2026 release | 51%Worse than national | 67%Best of the selected hospitalsBetter than national | 40%Worse than national | 65% |
| Health care workers vaccinated for flu2026 release | 24%Worse than national | 95%Better than national | 95%Better than national | 78% |
| Cost | ||||
| Medicare spending per patient2026 release | 1.01Worse than national | 0.98Better than national | 0.97Best of the selected hospitalsBetter than national | 1.00 |
| Medicare penalties | ||||
| Net Medicare quality adjustment2026 release | −0.86%Best of the selected hospitalsWorse than national | −2.81%Worse than national | −2.44%Worse than national | −0.48% |
| Readmissions penalty2026 release | −0.69%Best of the selected hospitalsWorse than national | −1.01%Worse than national | −2.23%Worse than national | −0.34% |
| Hospital-acquired condition score2026 release | −0.04Best of the selected hospitalsBetter than national | +1.05Worse than national | +0.25Worse than national | 0.00 |
| Value-based purchasing score2026 release | 26.6/100Best of the selected hospitalsWorse than national | 17.3/100Worse than national | 25.9/100Worse than national | 30.9/100 |
| Value-based purchasing adjustment2026 release | −0.17%Best of the selected hospitalsWorse than national | −0.80%Worse than national | −0.21%Worse than national | +0.13% |
| Capacity | ||||
| Total beds2026 release | 339 | 158 | 123 | No benchmark |
Overall
Overall star rating
2026 release- Mercy Medical Center
- 2 stars
- Lowell General Hospital
- 2 stars
- Anna Jaques Hospital
- 3 starsBest of the selected hospitals
- National
- No benchmark
Patient experience
Patient survey star rating
2026 release- Mercy Medical Center
- 3 starsWorse than national
- Lowell General Hospital
- 3 starsWorse than national
- Anna Jaques Hospital
- 2 starsWorse than national
- National
- 3.3 stars
Patients' overall rating
2026 release- Mercy Medical Center
- 86/100Best of the selected hospitalsWorse than national
- Lowell General Hospital
- 85/100Worse than national
- Anna Jaques Hospital
- 83/100Worse than national
- National
- 87.9/100
Patients would recommend
2026 release- Mercy Medical Center
- 86/100Best of the selected hospitalsWorse than national
- Lowell General Hospital
- 84/100Worse than national
- Anna Jaques Hospital
- 81/100Worse than national
- National
- 87/100
Outcomes
Heart attack death rate
2026 release- Mercy Medical Center
- 11.7%Best of the selected hospitalsBetter than national
- Lowell General Hospital
- 12.4%Worse than national
- Anna Jaques Hospital
- 12.1%Worse than national
- National
- 11.9%
Heart failure death rate
2026 release- Mercy Medical Center
- 12.3%Worse than national
- Lowell General Hospital
- 10.5%Better than national
- Anna Jaques Hospital
- 8.8%Best of the selected hospitalsBetter than national
- National
- 11.1%
Pneumonia death rate
2026 release- Mercy Medical Center
- 16.2%Worse than national
- Lowell General Hospital
- 16.3%Worse than national
- Anna Jaques Hospital
- 15.2%Best of the selected hospitalsSame as national
- National
- 15.2%
COPD death rate
2026 release- Mercy Medical Center
- 8.5%Better than national
- Lowell General Hospital
- 8.8%Worse than national
- Anna Jaques Hospital
- 7.8%Best of the selected hospitalsBetter than national
- National
- 8.6%
CABG surgery death rate
2026 release- Mercy Medical Center
- Not reported
- Lowell General Hospital
- Not reported
- Anna Jaques Hospital
- Not reported
- National
- 2.4%
Stroke death rate
2026 release- Mercy Medical Center
- 14.4%Worse than national
- Lowell General Hospital
- 11.5%Best of the selected hospitalsBetter than national
- Anna Jaques Hospital
- 17.3%Worse than national
- National
- 11.9%
Hospital-wide readmission rate
2025 release- Mercy Medical Center
- 15.7%Worse than national
- Lowell General Hospital
- 16.1%Worse than national
- Anna Jaques Hospital
- 15.5%Best of the selected hospitalsWorse than national
- National
- 15%
Safety
Serious complications
2026 release- Mercy Medical Center
- 0.93Best of the selected hospitalsBetter than national
- Lowell General Hospital
- 1.20Worse than national
- Anna Jaques Hospital
- 1.04Worse than national
- National
- 1.00
Central line bloodstream infections
2026 release- Mercy Medical Center
- 0.41Best of the selected hospitalsBetter than national
- Lowell General Hospital
- 0.81Better than national
- Anna Jaques Hospital
- Not reported
- National
- 1.00
Catheter-associated urinary tract infections
2026 release- Mercy Medical Center
- 0.41Better than national
- Lowell General Hospital
- 0.69Better than national
- Anna Jaques Hospital
- 0.00Best of the selected hospitalsBetter than national
- National
- 1.00
Surgical site infections (colon)
2026 release- Mercy Medical Center
- 1.17Best of the selected hospitalsWorse than national
- Lowell General Hospital
- 1.40Worse than national
- Anna Jaques Hospital
- Not reported
- National
- 1.00
Surgical site infections (hysterectomy)
2026 release- Mercy Medical Center
- Not reported
- Lowell General Hospital
- Not reported
- Anna Jaques Hospital
- Not reported
- National
- 1.00
MRSA bloodstream infections
2026 release- Mercy Medical Center
- 0.00Best of the selected hospitalsBetter than national
- Lowell General Hospital
- 0.43Better than national
- Anna Jaques Hospital
- Not reported
- National
- 1.00
C. diff infections
2026 release- Mercy Medical Center
- 0.15Best of the selected hospitalsBetter than national
- Lowell General Hospital
- 0.60Better than national
- Anna Jaques Hospital
- 0.34Better than national
- National
- 1.00
Timely care
Time in emergency department
2026 release- Mercy Medical Center
- 275 minWorse than national
- Lowell General Hospital
- 267 minWorse than national
- Anna Jaques Hospital
- 188 minBest of the selected hospitalsWorse than national
- National
- 162 min
Left ED without being seen
2026 release- Mercy Medical Center
- 8%Best of the selected hospitalsWorse than national
- Lowell General Hospital
- 9%Worse than national
- Anna Jaques Hospital
- 23%Worse than national
- National
- 2%
Effective care
Appropriate sepsis care
2026 release- Mercy Medical Center
- 51%Worse than national
- Lowell General Hospital
- 67%Best of the selected hospitalsBetter than national
- Anna Jaques Hospital
- 40%Worse than national
- National
- 65%
Health care workers vaccinated for flu
2026 release- Mercy Medical Center
- 24%Worse than national
- Lowell General Hospital
- 95%Better than national
- Anna Jaques Hospital
- 95%Better than national
- National
- 78%
Cost
Medicare spending per patient
2026 release- Mercy Medical Center
- 1.01Worse than national
- Lowell General Hospital
- 0.98Better than national
- Anna Jaques Hospital
- 0.97Best of the selected hospitalsBetter than national
- National
- 1.00
Medicare penalties
Net Medicare quality adjustment
2026 release- Mercy Medical Center
- −0.86%Best of the selected hospitalsWorse than national
- Lowell General Hospital
- −2.81%Worse than national
- Anna Jaques Hospital
- −2.44%Worse than national
- National
- −0.48%
Readmissions penalty
2026 release- Mercy Medical Center
- −0.69%Best of the selected hospitalsWorse than national
- Lowell General Hospital
- −1.01%Worse than national
- Anna Jaques Hospital
- −2.23%Worse than national
- National
- −0.34%
Hospital-acquired condition score
2026 release- Mercy Medical Center
- −0.04Best of the selected hospitalsBetter than national
- Lowell General Hospital
- +1.05Worse than national
- Anna Jaques Hospital
- +0.25Worse than national
- National
- 0.00
Value-based purchasing score
2026 release- Mercy Medical Center
- 26.6/100Best of the selected hospitalsWorse than national
- Lowell General Hospital
- 17.3/100Worse than national
- Anna Jaques Hospital
- 25.9/100Worse than national
- National
- 30.9/100
Value-based purchasing adjustment
2026 release- Mercy Medical Center
- −0.17%Best of the selected hospitalsWorse than national
- Lowell General Hospital
- −0.80%Worse than national
- Anna Jaques Hospital
- −0.21%Worse than national
- National
- +0.13%
Capacity
Total beds
2026 release- Mercy Medical Center
- 339
- Lowell General Hospital
- 158
- Anna Jaques Hospital
- 123
- National
- No benchmark
Source: CMS Care Compare annual releases. Not reported means CMS suppressed or didn’t publish a value (for example, too few cases).
Trends since 2020
Each line is a hospital; the dashed gray line is the national value. Pick the measures to chart.
Choose measures (5 selected)
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