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Compare hospitals

2 hospitals, measured against each other and the national benchmark.

Selected hospitals

Latest measures

The most recent value CMS reported for each measure. “Best” marks the strongest of the selected hospitals; badges compare each hospital with the national benchmark. Small differences may not be meaningful.

Showing 24 of 24 measures

The small strip places each hospital (colored dot) relative to the national value (gray line). For measures with a better direction, further right is better.

Latest CMS values for Freeman Health System - Freeman West, Mercy Hospital Joplin and the national benchmark, grouped by category. The best of the selected hospitals is marked “Best”.
MeasureFreeman Health System - Freeman WestJoplin, MOMercy Hospital JoplinJoplin, MONationalU.S. benchmark
Overall
Overall star rating2026 release2 starsBest of the selected hospitals1 starNo benchmark
Patient experience
Patient survey star rating2026 release3 starsWorse than national3 starsWorse than national3.3 stars
Patients' overall rating2026 release87/100Worse than national87/100Worse than national87.9/100
Patients would recommend2026 release87/100Same as national90/100Best of the selected hospitalsBetter than national87/100
Outcomes
Heart attack death rate2026 release14.6%Worse than national12.2%Best of the selected hospitalsWorse than national11.9%
Heart failure death rate2026 release15.1%Worse than national13.9%Best of the selected hospitalsWorse than national11.1%
Pneumonia death rate2026 release17.6%Best of the selected hospitalsWorse than national18.4%Worse than national15.2%
COPD death rate2026 release10%Best of the selected hospitalsWorse than national10.8%Worse than national8.6%
CABG surgery death rate2026 release2.9%Worse than national2.7%Best of the selected hospitalsWorse than national2.4%
Stroke death rate2026 release11.8%Best of the selected hospitalsBetter than national12.6%Worse than national11.9%
Hospital-wide readmission rate2025 release14.5%Best of the selected hospitalsBetter than national15.3%Worse than national15%
Safety
Serious complications2026 release1.14Worse than national0.87Best of the selected hospitalsBetter than national1.00
Central line bloodstream infections2026 release0.19Best of the selected hospitalsBetter than national1.10Worse than national1.00
Catheter-associated urinary tract infections2026 release0.74Best of the selected hospitalsBetter than national1.11Worse than national1.00
Surgical site infections (colon)2026 release0.77Best of the selected hospitalsBetter than national1.26Worse than national1.00
Surgical site infections (hysterectomy)2026 release1.55Worse than nationalNot reported1.00
MRSA bloodstream infections2026 release0.58Best of the selected hospitalsBetter than national0.88Better than national1.00
C. diff infections2026 release0.49Better than national0.15Best of the selected hospitalsBetter than national1.00
Timely care
Time in emergency department2026 release228 minWorse than national226 minBest of the selected hospitalsWorse than national162 min
Left ED without being seen2026 release3%Best of the selected hospitalsWorse than national6%Worse than national2%
Effective care
Appropriate sepsis care2026 release64%Worse than national70%Best of the selected hospitalsBetter than national65%
Health care workers vaccinated for flu2026 release62%Worse than national95%Best of the selected hospitalsBetter than national78%
Cost
Medicare spending per patient2026 release0.98Better than national0.98Better than national1.00
Capacity
Total beds2026 release410367No benchmark

Overall

  • Overall star rating

    2026 release
    Freeman Health System - Freeman West
    2 starsBest of the selected hospitals
    Mercy Hospital Joplin
    1 star
    National
    No benchmark

Patient experience

  • Patient survey star rating

    2026 release
    Freeman Health System - Freeman West
    3 starsWorse than national
    Mercy Hospital Joplin
    3 starsWorse than national
    National
    3.3 stars
  • Patients' overall rating

    2026 release
    Freeman Health System - Freeman West
    87/100Worse than national
    Mercy Hospital Joplin
    87/100Worse than national
    National
    87.9/100
  • Patients would recommend

    2026 release
    Freeman Health System - Freeman West
    87/100Same as national
    Mercy Hospital Joplin
    90/100Best of the selected hospitalsBetter than national
    National
    87/100

Outcomes

  • Heart attack death rate

    2026 release
    Freeman Health System - Freeman West
    14.6%Worse than national
    Mercy Hospital Joplin
    12.2%Best of the selected hospitalsWorse than national
    National
    11.9%
  • Heart failure death rate

    2026 release
    Freeman Health System - Freeman West
    15.1%Worse than national
    Mercy Hospital Joplin
    13.9%Best of the selected hospitalsWorse than national
    National
    11.1%
  • Pneumonia death rate

    2026 release
    Freeman Health System - Freeman West
    17.6%Best of the selected hospitalsWorse than national
    Mercy Hospital Joplin
    18.4%Worse than national
    National
    15.2%
  • COPD death rate

    2026 release
    Freeman Health System - Freeman West
    10%Best of the selected hospitalsWorse than national
    Mercy Hospital Joplin
    10.8%Worse than national
    National
    8.6%
  • CABG surgery death rate

    2026 release
    Freeman Health System - Freeman West
    2.9%Worse than national
    Mercy Hospital Joplin
    2.7%Best of the selected hospitalsWorse than national
    National
    2.4%
  • Stroke death rate

    2026 release
    Freeman Health System - Freeman West
    11.8%Best of the selected hospitalsBetter than national
    Mercy Hospital Joplin
    12.6%Worse than national
    National
    11.9%
  • Hospital-wide readmission rate

    2025 release
    Freeman Health System - Freeman West
    14.5%Best of the selected hospitalsBetter than national
    Mercy Hospital Joplin
    15.3%Worse than national
    National
    15%

Safety

  • Serious complications

    2026 release
    Freeman Health System - Freeman West
    1.14Worse than national
    Mercy Hospital Joplin
    0.87Best of the selected hospitalsBetter than national
    National
    1.00
  • Central line bloodstream infections

    2026 release
    Freeman Health System - Freeman West
    0.19Best of the selected hospitalsBetter than national
    Mercy Hospital Joplin
    1.10Worse than national
    National
    1.00
  • Catheter-associated urinary tract infections

    2026 release
    Freeman Health System - Freeman West
    0.74Best of the selected hospitalsBetter than national
    Mercy Hospital Joplin
    1.11Worse than national
    National
    1.00
  • Surgical site infections (colon)

    2026 release
    Freeman Health System - Freeman West
    0.77Best of the selected hospitalsBetter than national
    Mercy Hospital Joplin
    1.26Worse than national
    National
    1.00
  • Surgical site infections (hysterectomy)

    2026 release
    Freeman Health System - Freeman West
    1.55Worse than national
    Mercy Hospital Joplin
    Not reported
    National
    1.00
  • MRSA bloodstream infections

    2026 release
    Freeman Health System - Freeman West
    0.58Best of the selected hospitalsBetter than national
    Mercy Hospital Joplin
    0.88Better than national
    National
    1.00
  • C. diff infections

    2026 release
    Freeman Health System - Freeman West
    0.49Better than national
    Mercy Hospital Joplin
    0.15Best of the selected hospitalsBetter than national
    National
    1.00

Timely care

  • Time in emergency department

    2026 release
    Freeman Health System - Freeman West
    228 minWorse than national
    Mercy Hospital Joplin
    226 minBest of the selected hospitalsWorse than national
    National
    162 min
  • Left ED without being seen

    2026 release
    Freeman Health System - Freeman West
    3%Best of the selected hospitalsWorse than national
    Mercy Hospital Joplin
    6%Worse than national
    National
    2%

Effective care

  • Appropriate sepsis care

    2026 release
    Freeman Health System - Freeman West
    64%Worse than national
    Mercy Hospital Joplin
    70%Best of the selected hospitalsBetter than national
    National
    65%
  • Health care workers vaccinated for flu

    2026 release
    Freeman Health System - Freeman West
    62%Worse than national
    Mercy Hospital Joplin
    95%Best of the selected hospitalsBetter than national
    National
    78%

Cost

  • Medicare spending per patient

    2026 release
    Freeman Health System - Freeman West
    0.98Better than national
    Mercy Hospital Joplin
    0.98Better than national
    National
    1.00

Capacity

  • Total beds

    2026 release
    Freeman Health System - Freeman West
    410
    Mercy Hospital Joplin
    367
    National
    No benchmark

Source: CMS Care Compare annual releases. Not reported means CMS suppressed or didn’t publish a value (for example, too few cases).