Compare hospitals
2 hospitals, measured against each other and the national benchmark.
Selected hospitals
- Type
- Acute Care Hospitals
- Ownership
- Voluntary non-profit - Private
- Beds
- 716
- Emergency services
- Yes
- Type
- Acute Care Hospitals
- Ownership
- Voluntary non-profit - Private
- Beds
- 339
- Emergency services
- Yes
Latest measures
The most recent value CMS reported for each measure. “Best” marks the strongest of the selected hospitals; badges compare each hospital with the national benchmark. Small differences may not be meaningful.
Showing 24 of 24 measures
The small strip places each hospital (colored dot) relative to the national value (gray line). For measures with a better direction, further right is better.
| Measure | Baystate Medical CenterSpringfield, MA | Mercy Medical CenterSpringfield, MA | NationalU.S. benchmark |
|---|---|---|---|
| Overall | |||
| Overall star rating2026 release | 2 stars | 2 stars | No benchmark |
| Patient experience | |||
| Patient survey star rating2026 release | 2 starsWorse than national | 3 starsBest of the selected hospitalsWorse than national | 3.3 stars |
| Patients' overall rating2026 release | 84/100Worse than national | 86/100Best of the selected hospitalsWorse than national | 87.9/100 |
| Patients would recommend2026 release | 84/100Worse than national | 86/100Best of the selected hospitalsWorse than national | 87/100 |
| Outcomes | |||
| Heart attack death rate2026 release | 11.8%Better than national | 11.7%Best of the selected hospitalsBetter than national | 11.9% |
| Heart failure death rate2026 release | 12.7%Worse than national | 12.3%Best of the selected hospitalsWorse than national | 11.1% |
| Pneumonia death rate2026 release | 16.3%Worse than national | 16.2%Best of the selected hospitalsWorse than national | 15.2% |
| COPD death rate2026 release | 6.8%Best of the selected hospitalsBetter than national | 8.5%Better than national | 8.6% |
| CABG surgery death rate2026 release | 2.2%Better than national | Not reported | 2.4% |
| Stroke death rate2026 release | 12%Best of the selected hospitalsWorse than national | 14.4%Worse than national | 11.9% |
| Hospital-wide readmission rate2025 release | 16.4%Worse than national | 15.7%Best of the selected hospitalsWorse than national | 15% |
| Safety | |||
| Serious complications2026 release | 1.69Worse than national | 0.93Best of the selected hospitalsBetter than national | 1.00 |
| Central line bloodstream infections2026 release | 0.66Better than national | 0.41Best of the selected hospitalsBetter than national | 1.00 |
| Catheter-associated urinary tract infections2026 release | 0.29Best of the selected hospitalsBetter than national | 0.41Better than national | 1.00 |
| Surgical site infections (colon)2026 release | 0.74Best of the selected hospitalsBetter than national | 1.17Worse than national | 1.00 |
| Surgical site infections (hysterectomy)2026 release | 0.77Better than national | Not reported | 1.00 |
| MRSA bloodstream infections2026 release | 0.67Better than national | 0.00Best of the selected hospitalsBetter than national | 1.00 |
| C. diff infections2026 release | 0.41Better than national | 0.15Best of the selected hospitalsBetter than national | 1.00 |
| Timely care | |||
| Time in emergency department2026 release | 286 minWorse than national | 275 minBest of the selected hospitalsWorse than national | 162 min |
| Left ED without being seen2026 release | 4%Best of the selected hospitalsWorse than national | 8%Worse than national | 2% |
| Effective care | |||
| Appropriate sepsis care2026 release | 41%Worse than national | 51%Best of the selected hospitalsWorse than national | 65% |
| Health care workers vaccinated for flu2026 release | 97%Best of the selected hospitalsBetter than national | 24%Worse than national | 78% |
| Cost | |||
| Medicare spending per patient2026 release | 1.03Worse than national | 1.01Best of the selected hospitalsWorse than national | 1.00 |
| Capacity | |||
| Total beds2026 release | 716 | 339 | No benchmark |
Overall
Overall star rating
2026 release- Baystate Medical Center
- 2 stars
- Mercy Medical Center
- 2 stars
- National
- No benchmark
Patient experience
Patient survey star rating
2026 release- Baystate Medical Center
- 2 starsWorse than national
- Mercy Medical Center
- 3 starsBest of the selected hospitalsWorse than national
- National
- 3.3 stars
Patients' overall rating
2026 release- Baystate Medical Center
- 84/100Worse than national
- Mercy Medical Center
- 86/100Best of the selected hospitalsWorse than national
- National
- 87.9/100
Patients would recommend
2026 release- Baystate Medical Center
- 84/100Worse than national
- Mercy Medical Center
- 86/100Best of the selected hospitalsWorse than national
- National
- 87/100
Outcomes
Heart attack death rate
2026 release- Baystate Medical Center
- 11.8%Better than national
- Mercy Medical Center
- 11.7%Best of the selected hospitalsBetter than national
- National
- 11.9%
Heart failure death rate
2026 release- Baystate Medical Center
- 12.7%Worse than national
- Mercy Medical Center
- 12.3%Best of the selected hospitalsWorse than national
- National
- 11.1%
Pneumonia death rate
2026 release- Baystate Medical Center
- 16.3%Worse than national
- Mercy Medical Center
- 16.2%Best of the selected hospitalsWorse than national
- National
- 15.2%
COPD death rate
2026 release- Baystate Medical Center
- 6.8%Best of the selected hospitalsBetter than national
- Mercy Medical Center
- 8.5%Better than national
- National
- 8.6%
CABG surgery death rate
2026 release- Baystate Medical Center
- 2.2%Better than national
- Mercy Medical Center
- Not reported
- National
- 2.4%
Stroke death rate
2026 release- Baystate Medical Center
- 12%Best of the selected hospitalsWorse than national
- Mercy Medical Center
- 14.4%Worse than national
- National
- 11.9%
Hospital-wide readmission rate
2025 release- Baystate Medical Center
- 16.4%Worse than national
- Mercy Medical Center
- 15.7%Best of the selected hospitalsWorse than national
- National
- 15%
Safety
Serious complications
2026 release- Baystate Medical Center
- 1.69Worse than national
- Mercy Medical Center
- 0.93Best of the selected hospitalsBetter than national
- National
- 1.00
Central line bloodstream infections
2026 release- Baystate Medical Center
- 0.66Better than national
- Mercy Medical Center
- 0.41Best of the selected hospitalsBetter than national
- National
- 1.00
Catheter-associated urinary tract infections
2026 release- Baystate Medical Center
- 0.29Best of the selected hospitalsBetter than national
- Mercy Medical Center
- 0.41Better than national
- National
- 1.00
Surgical site infections (colon)
2026 release- Baystate Medical Center
- 0.74Best of the selected hospitalsBetter than national
- Mercy Medical Center
- 1.17Worse than national
- National
- 1.00
Surgical site infections (hysterectomy)
2026 release- Baystate Medical Center
- 0.77Better than national
- Mercy Medical Center
- Not reported
- National
- 1.00
MRSA bloodstream infections
2026 release- Baystate Medical Center
- 0.67Better than national
- Mercy Medical Center
- 0.00Best of the selected hospitalsBetter than national
- National
- 1.00
C. diff infections
2026 release- Baystate Medical Center
- 0.41Better than national
- Mercy Medical Center
- 0.15Best of the selected hospitalsBetter than national
- National
- 1.00
Timely care
Time in emergency department
2026 release- Baystate Medical Center
- 286 minWorse than national
- Mercy Medical Center
- 275 minBest of the selected hospitalsWorse than national
- National
- 162 min
Left ED without being seen
2026 release- Baystate Medical Center
- 4%Best of the selected hospitalsWorse than national
- Mercy Medical Center
- 8%Worse than national
- National
- 2%
Effective care
Appropriate sepsis care
2026 release- Baystate Medical Center
- 41%Worse than national
- Mercy Medical Center
- 51%Best of the selected hospitalsWorse than national
- National
- 65%
Health care workers vaccinated for flu
2026 release- Baystate Medical Center
- 97%Best of the selected hospitalsBetter than national
- Mercy Medical Center
- 24%Worse than national
- National
- 78%
Cost
Medicare spending per patient
2026 release- Baystate Medical Center
- 1.03Worse than national
- Mercy Medical Center
- 1.01Best of the selected hospitalsWorse than national
- National
- 1.00
Capacity
Total beds
2026 release- Baystate Medical Center
- 716
- Mercy Medical Center
- 339
- National
- No benchmark
Source: CMS Care Compare annual releases. Not reported means CMS suppressed or didn’t publish a value (for example, too few cases).
Trends since 2020
Each line is a hospital; the dashed gray line is the national value. Pick the measures to chart.
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